At CARCRIT.COM™, customer satisfaction is our top priority. We are committed to providing high-quality car accessories and products. However, if you are not satisfied with your purchase, we offer a hassle-free refund policy to ensure your peace of mind.
Refund and Return Policy:
- 7-Day Return Period
Customers can return products within 7 days of receiving them. No questions asked! - Conditions for Returns
- The product must be in its original packaging with all accessories, manuals, and tags intact.
- The item should not show any signs of damage, wear, or misuse.
- Refund Process
- Once the returned product is received and inspected, we will initiate a refund to the customer’s original payment method.
- The refund will be processed within 5-7 business days after the product reaches our warehouse.
- Non-Returnable Items
Certain products may not be eligible for return or refund due to hygiene or customization reasons. These items will be clearly mentioned on the product page. - Shipping Costs
- If the return is due to a manufacturing defect or an error on our part, we will cover the return shipping costs.
- For other reasons, the return shipping cost will be borne by the customer.
How to Initiate a Return?
- Contact us via email: support@carcrit.com
- Or call us at (+91) 8527539469
Our customer support team will guide you through the return process.
Important Notes
- Please ensure the returned product is securely packed to avoid damage during transit.
- Refunds will only be initiated after the product is verified by our team.
For further assistance or questions, feel free to reach out to our support team.
Thank you for choosing CARCRIT.COM™!